Hotel Best Costa Ballena

Excellent location right next to a beautiful long sandy beach. Big room, with nice balcony and sea view. We upgraded to the superior room which in my opinion was totally worth it. With the upgrade you get water and tea / coffee in your room everyday, 1 free access to the spa and most importantly usage of the rooftop infinity pool with free cava, fruit and water. Excellent if you want a bit of peace and quiet as only children over 13 can go there! Food was ok, good selection (not a huge variety of vegan options tho) and drink prices were reasonable. I was HB and would do it again.

Room was a good size. Swimming pool area very spacious and clean. Liked that the pool area was closed until 10:30 so there was no saving sunbeds, of which there were plenty. Food very good especially the Wok station. Coeliacs well catered for. A special mention to Maribela, Josefina, Alexandra and Eva in the restaurant who showed genuine friendliness, concern and helpfulness to us both but especially making sure my husband’s gluten free needs were well met, excellent service from them and Best Hotels should be proud to have them on their staff. Thank you.

The rooms and all the hotel areas, pools were clean, had direct beach with warmer indoor pool and colder outdoor pools. They offered various meal options. Unfortunately, for a single night stay "all inclusive" meal option was not available. It is only offered with 4+ nights stay. The infinity pool was lovely and the hotel was not too crowded. We had option to get an early check-in without getting the room and could use the hotel facilities until our room was ready. After the check-out we could also use the hotel facilities and store our luggages in a safe luggage room. The staff was very friendly, helpful and they did their best to accommodate our needs.

Staff was super nice even in a hurry. Rooms were clean and air condition worked good. View from the room was very pretty. There was activities in a pool and bar, which was good! Food was great and the selection was huge, however the meat was sometimes abit raw. All inclusive covered wines for the room and all the cocktails, even the rare ones.

Breakfast, hotel in general good