Hotel Best Costa Ballena

We could hear the entertainers' music from our room in the evenings which was a little loud but other than that, we loved the room as kids could see the slides from our terrace and it was a short walk to the kids pool area.

Room was a good size. Swimming pool area very spacious and clean. Liked that the pool area was closed until 10:30 so there was no saving sunbeds, of which there were plenty. Food very good especially the Wok station. Coeliacs well catered for. A special mention to Maribela, Josefina, Alexandra and Eva in the restaurant who showed genuine friendliness, concern and helpfulness to us both but especially making sure my husband’s gluten free needs were well met, excellent service from them and Best Hotels should be proud to have them on their staff. Thank you.

The rooms and all the hotel areas, pools were clean, had direct beach with warmer indoor pool and colder outdoor pools. They offered various meal options. Unfortunately, for a single night stay "all inclusive" meal option was not available. It is only offered with 4+ nights stay. The infinity pool was lovely and the hotel was not too crowded. We had option to get an early check-in without getting the room and could use the hotel facilities until our room was ready. After the check-out we could also use the hotel facilities and store our luggages in a safe luggage room. The staff was very friendly, helpful and they did their best to accommodate our needs.

Children's facilities (especially kid's pool, minidisco, park, soft play) Main pool was perfect size and composition, never too crowded Beach easily accessible Rooms very clean and well maintained Food and drinks reasonably priced

Great pools, nice facilities, good food with a lot of choice, great option for staying with kids. Super close to the beach and very well connected by car.